I have an active subscription but the content is locked. : Kiddopia

I have an active subscription but the content is locked. Print

Created by: Kiddopia Support

Modified on: Wed, 26 Apr, 2023 at 5:34 PM

Please follow these steps to unlock your subscription -

1) Sign out of the Kiddopia app

2) Sign in with the email ID that you used to buy the subscription through the web-link

3) Click on the "Restore Purchases" button on the settings page of the app

If you still have issues sharing your subscription, please send us the receipt that you have received in your inbox for the purchase of the subscription at support@kiddopia.com.

Our team will be in touch with you soon.

Kiddopia is the author of this solution article.

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I have an active subscription but the content is locked. Print

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